Last Updated: Jan 14 2020
1. The data we collect and use
When you use or interact with us through the Services, we may collect Personal Data. Sometimes this will be on our behalf, and other times this will be on behalf of an Organizer or Venue using our Services or Vendor selling, advertising or providing service through our website, App or Software Application.
1.1 Information Collected From All Users
1.2 Information Collected From Organizers, Venue or Vendors.
If you are an Organizer, Venue or Vendor, we will collect additional Personal Data from you. Information you provide to us: In some cases, we may collect your Business Identification information (e.g. TAN, PAN, GSTIN etc.), credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number). Information we obtain from other sources: We may also collect or receive Personal Data including your name, e-mail address and other contact information from third party sources, such as third party websites and marketing partners, your bank, our payment processing partners and credit reporting agencies.
1.3 Information Collected From Consumers.
If you are a Consumer, we will collect additional Personal Data from you, sometimes for our purposes and other times on behalf of an Organizer (see Section 16 below for more information). Information you provide via Eventers Properties or Applications: If you register for a paid event, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. In addition, Organizers can set up event registration pages to collect virtually any information from Consumers in connection with registration for an Organizer's event listed on the Services. Eventers do not control an Organizer's registration process nor the Personal Data that they collect. When you register for, or otherwise provide information to Eventers in conjunction with an Organizer event or activity, whether that information is yours or a third party's, in connection with a purchase, registration, or transfer, that Organizer will receive and may use the information you provide. Please see Section 5.5 below, titled "How We Disclose and Transfer Your Personal Data: Organizers" for more information about an Organizer's receipt and use of your Personal Data. Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as Organizers, other Consumers, social media or other third-party integrations, your credit card issuing bank, our payment processing partners or other third parties.
2. How We Use Your Personal Data.
2.1 Specific Reason.
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the e-mail address from which the contact came.
2.2 Access and Use.
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.
2.3 Internal Business Purposes.
We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
2.4 Eventers Marketing.
We may use your Personal Data for our marketing and advertising purposes, including (without limitation) by e-mail, SMS marketing, display media, and targeting other devices (such as tablets, mobile devices and televisions). We do this in order to inform you about services or events we believe might be of interest to you, develop promotional or marketing materials and display Eventers or event-related content and advertising on or off the Services that we believe might be of interest to you. We may also do this on behalf of an Organizer, for example, where your prior interactions with an Organizer suggest you may be interested in a particular type of event. See "Opt Out from Electronic Communications" below on how to opt-out of various Eventers marketing communications. You may see advertisements for our Services (or our Organizer's events) on third party websites, including on social media platforms. Where you see an advertisement on a third-party website or social media platform, this may be because we engaged the third party or social media platform to show this advertisement to our Users, or to others who have similar attributes to our Users. In some cases, this involves sharing your e-mail address or other contact details with the third party or social media platform so that they can identify you as one of our Users, or identify other individuals with similar attributes to you in order to show them advertisements for our Services (or for our Organizer's events). If you no longer want your Personal Data to be used for these purposes, please contact us at firstname.lastname@example.org. For more information about how we market on and interact with social media sites, please refer to section 5.6.
2.5 Organizer E-mails.
We may allow Organizers to use our e-mail tools to contact Consumers for their current and past events, so you may receive e-mails from our system that originate with such Organizers and that we send on their behalf. If you registered for an event on the Services, your e-mail address is available to that Organizer. However, Organizers may also import the e-mail addresses they have from external sources and send communications through the Services to those e-mail addresses, and we will deliver those communications to those e-mail addresses on the Organizer's behalf. The Organizer and not Eventers is responsible for sending these e-mails. See "Opt Out from Electronic Communications" below on how to opt-out of Organizer-initiated communications.
2.6 Use of Interest-Based Data
We sometimes make inferences about the type of events or activities you may be interested in. We may use these inferences to help target advertising or customize recommendations to you, including on behalf of Organizers. We may do this on an aggregated or generalized basis. For instance, we may determine that our users who attend many comedy events also often attend or show interest in endurance-related events or content. We may direct (or assist in directing) content or recommendations related to both comedy and endurance to those Users.
2.7 Other Purposes.
2.8 Aggregated Personal Data.
3. How We Disclose And Transfer Your Personal Data.
3.2 Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
4. How We Store Your Personal Data.
5. How You Can Access, Update, Correct or Delete Your Personal Data.
You can request access to some of your Personal Data being stored by us. You can also ask us to correct, update or delete any inaccurate Personal Data that we process about them. If you are a registered User, you can exercise these rights by logging in and visiting the My Account page. Both registered and unregistered Users may also exercise these rights by contacting us directly by e-mail or at the address specified below. If a Consumer initiates a data deletion request, Eventers is authorized to delete or anonymize Personal Data of the requesting Consumer from the Services even if that means removing its availability to the Organizer through the Services. However, if you are a Consumer, you understand that even if Eventers deletes or anonymizes your Personal Data upon your request or pursuant to this policy, your Personal Data may still be available in the Organizer's own databases if transmitted to the Organizer prior to Eventers receiving or taking action on any deletion or anonymization activity. We will consider and respond to all requests in accordance with applicable law.
6. How Long We Retain Your Personal Data.
We may retain your Personal Data as long as you are registered to use the Services. You may close your account by contacting us. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or legitimate and lawful business purposes.
7.1 Personal Data Provided to Others.
7.2 Third Party Links.
8. Children - Children's Online Privacy Protection Act.
10. Dispute Resolution.
If you have a complaint about Eventer's privacy practices, you should write to us at:
Velvet Raven Pvt. Ltd
001, Aishwarya Eastwoods
HSR Layout, Sector 3
Bangalore, Karnataka, India